Jennifer Gavigan

Associate Director, Editorial Services

As CSA Education’s Associate Director of Editorial Services, Jen is charged with managing and growing our editorial services team. She works with our project teams to coordinate copyediting, proofreading, fact-checking, and indexing needs. CSA relies on her organizational skills to help the project teams stay on schedule and budget in editorial services.

With nearly thirty years of experience in the publishing industry, Jen has gained a strong reputation from her extensive background in project management, writing, copyediting, and proofreading in print and digital environments. Jen managed the text flow of several video game magazines through all stages of production, which ultimately maintained a strong newsstand presence in an increasingly competitive market. At Hendon Media Group as Managing Editor, Jen took charge of the print and online versions of their law enforcement publications, which led her to become Editor-in-Chief of Hendon’s bimonthly title focusing on technology solutions for emergency management. Her experience in managing projects with complex systems and processes led Jen to a Content Project Manager position where she managed the end-to-end process for print and digital textbooks and supplements from manuscript to final files, working with large teams of publishers, authors, researchers, and design teams, in a multi-location and time zone environment. Prior to joining CSA Education, Jen managed the blog program for OVC Lawyer Marketing where she used her skills writing, editing, and publishing engaging digital content for legal websites. 

 Highlights in Jen’s career include the following:

• Developing and executing project plans, including schedules with milestones and costs based on manuscript review and publisher requirements/approvals
• Managing print and digital projects for a leading publisher of textbooks and online content for instructors and students
• Coordinating the design process with local and offshore teams while managing all freelancers, researchers, artists, and compositors to meet requirements and deadlines
• Researching, writing, and editing engaging, relevant content for blogs and press releases with SEO specifically tailored to clients’ practice areas to drive traffic to their websites
• Composing text for various types of pages for print and digital publications to keep the content current and relevant
• Hiring, training, and mentoring copy editors resulting in high-quality editorial content

Jen holds a BA in Public Relations from Illinois State University. She is also proficient at desktop publishing, Adobe Acrobat, InCopy, and PowerPoint.

Jen has a twin sister, but her parents did not know they were having twins until she was born!