Gabby Melo has consistently demonstrated excellence, professionalism, and dedication in every aspect of her work—making her an obvious and well-deserving choice for Freelancer of the Quarter.
Gabby has led the design efforts on projects with exceptional skill and care, overseeing everything from creative execution to client communications and remote team coordination. Her ability to manage a global design team while maintaining clear, consistent, and proactive communication with both the client and CSA staff has been instrumental in keeping projects on track and up to our highest standards. Her thoughtful, well-executed design work continues to impress clients and CSA team alike, and her attention to detail and reliability set a high bar for quality.
Beyond her project work, Gabby is an innovator—having redesigned three of our core templates for continued future use—and she’s also become the go-to expert for our AI VO software. Whether jumping in on short notice to help with urgent tasks, or creating a hybrid checklist version for a new project, she always delivers quickly, creatively, and with a positive, solution-oriented attitude.
Gabby is not only an incredible designer but also an exceptional collaborator. She anticipates challenges before they arise, adjusts processes as needed, and leads with calm confidence even under pressure. She’s even stepped into a production lead role when needed, handling it with grace and professionalism.
Gabby has become an indispensable part of our extended learning design team and a trusted partner across departments, including with CSA’s marketing team. Her commitment, creativity, and consistent excellence make her one of CSA’s most valuable freelancers.
Gabby consistently exceeds expectations, and we are proud to recognize her remarkable contributions. Congratulations, Gabby, and thank you for everything you do!
