Get to know CSA Education’s Vice President of Business and Financial Operations, Brian Kozlowski, with our updated staff Q&A!
Interviewer: What is your name and role at CSA?
Brian: My name Brian Kozlowski and I am the Vice President of Business and Financial Operations at CSA.
Interviewer: If you had to describe the vibe of the CSA team in three words, what would they be?
Brian: Dynamic, Collaborative, Supportive—We all work well together as a team and genuinely care about one another. The collaboration and support is most evident in our weekly staff meetings when someone shares about a win or a project that was just completed and seeing folks celebrate it using the reactions in GoogleMeet. We’re also pretty dynamic because we can pivot quickly with the entire team jumping onboard. It’s pretty inspiring to say the least.
Interviewer: What’s a common misconception about your role that you’d love to clear up?
Brian: My role includes a wide range of responsibilities across operations and finance. I suspect some folks associate my role with one or a few of those responsibilities depending on what area or duty causes us to interact. I think a good number of folks view me as a “go to” person and I’m delighted to serve in that capacity—hopefully it means I’ve earned their trust. The reality is my role encompasses various aspects of finance including payables, receivables, reconciliations, financial reporting, and payroll. Moreover, there’s the visible aspects of operations like technology and less visible, behind-the-scenes responsibilities like regulatory compliance, insurance, and to some degree, benefits. There’s rarely a dull moment!
Interviewer: What’s the most helpful piece of professional advice you’ve ever received?
Brian: You may be tempted to walk into a role and make changes, but before doing so, OBSERVE to see what works well and what needs improvement then COLLABORATE to make changes.
Interviewer: When you aren’t at your desk, where are we most likely to find you?
Brian: You’d likely find me chilling with my dogs or cooking—I love to cook. If you can’t find me at home, I’m likely strolling around the city or unwinding on the lakefront.
Interviewer: Which CSA core value resonates the most with you and why?
Brian: Honestly, all 5 resonate with me, however, I have a particularly strong connection to We Care and We Support. We Care speaks to how caring for our people translates to caring about their work and the clients they serve. We Support emphasizes our ability to collaborate and work together, which is honestly CSA’s greatest strength. Everyone at CSA is passionate and dedicated to their work; I see how they care about the quality of their work and also about the people they work with both internally and externally. This is also one of the most collaborative environments I’ve experienced in my career bar none, and all while being totally remote.
Interviewer: What was your first-ever job, and what did it teach you?
Brian: My first-ever job was when I was in high school. I was a floor associate at my local Ace Hardware Store. In addition to learning some skills that would prove handy as a homeowner, the job taught me how to deliver a great customer experience through excellent customer service. It taught me how to communicate with people of diverse personalities, backgrounds, and skillsets (meaning a range of customers from skilled tradespeople to do-it-yourselfers) and meeting them where they are on various levels. I also learned problem-solving. These are all practical skills I use every single day.
Interviewer: If you could give a shout-out to one colleagur today, who would it be and why?
Brian: I would give a huge shout-out to everyone on the team because each demonstrates our core values in so many ways every single day!
Click here to learn more about Brian!
Page last updated May 2026
