Interviewer: What is your name?
Jen: Jen Gavigan
Interviewer: What is your position at CSA?
Jen: Associate Director of Editorial Services
Interviewer: What does that position entail?
Jen: This is a new position at CSA in which I will build and manage the team responsible for any editorial services that a project would need. This includes copyediting, proofreading, indexing, fact-checking, accuracy checking, as well as alt text writing, text permissions, DEI reviews, and cold reads. I will also be doing some of this work myself and ensuring that it is completed on time and within budget based on client specifications.
Interviewer: How are you liking it so far?
Jen: It’s great, I like to keep busy and it is challenging work with a lot of moving parts! I have a deep respect for teachers and what they do on a daily basis, so working in educational publishing is very rewarding to me.
Interviewer: What is the best part of your job?
Jen: I like being hands-on with projects so actually being in the components of a project, editing and proofing pages, working with freelancers. I love seeing a project as it progresses from start to finish. By collaborating with so many talented colleagues and professionals, I feel like I’m learning something new every day. CSA is a very positive, team-oriented work environment.
Interviewer: What do you wish people knew about your work at CSA?
Jen: Although I am still fairly new at CSA, I am committed to providing high-quality content and I am always willing to help out people in different areas of the company and learn new programs or processes.
Interviewer: What do you wish schools focused on more in terms of education and why?
Jen: I wish there was more of a general focus on effort rather than testing. I have two teenage daughters (freshman and sophomore) and they have both struggled academically in terms of standardized testing. However, they have benefitted by attending a small public school, which has provided them with more personal attention due to smaller teacher to student ratios.
Interviewer: What are three interesting facts about you?
Jen: I have a fraternal twin sister and my parents didn’t know they were having twins until I was born, and there is a 15-year gap between me and my other siblings. I love photography, taking pictures of people, scenery, and documenting events. When I first started out in publishing, I was a copy editor for several video game magazines, which was a very unique work environment since some of my colleagues were literally playing games all day!
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