Interviewer: What is your name?
Ingrid: Ingrid Benson
Interviewer: What is your position at CSA?
Ingrid: Vice President, Client Solutions
Interviewer: What does that position entail?
Ingrid: I work with our clients and the various CSA teams to learn about, estimate, and kick off projects. I also promote CSA’s services to help our clients match up their project needs with our teams to get their work done in an efficient and high-quality manner.
Interviewer: How did you become a part of CSA?
Ingrid: I was contacted by a recruiter. I was really happy to learn about CSA and after meeting John, Teresa, and Lisa, I was really excited to join the team.
Interviewer: What is the best part of your job?
Ingrid: Getting to meet new people and learning about all of the interesting projects that are going on in the e-learning and publishing space.
Interviewer: What do you wish people knew about your work at CSA?
Ingrid: I hope that through our social media posts, meetings, and presentations that our clients and potential clients come to know that this is truly a special team of people working together to solve educational dilemmas and to create successful educational products for our clients. Representing these former educators and educational publishing specialists who are all very dedicated to improving education is a dream job.
Interviewer: What do you wish schools focused on more in terms of education and why?
Ingrid: As a parent of a first grader, I wish the schools concentrated more on providing parents with additional ways that they can help their kids at home. We’re starting to see more programs that include information for teachers to provide to parents, which is great. That may be a silver lining to the pandemic—creating a stronger partnership between parents and teachers.
Interviewer: When you say “help their kids,” what do you mean?
Ingrid: Sometimes, if students are struggling, teachers will send home some suggestions for parents on how to help at home. I wish more information was sent home regularly for parents as to how they can be partners with their teachers to help their kids in general to become good learners. My son’s teacher currently sends out a newsletter each Sunday with a preview of the week to parents complete with questions for us to ask the kids. This is a great way to feel more connected, especially this year since we can’t volunteer in the classroom. I don’t think this is done as much as it could be.
Interviewer: What are three interesting facts about you?
Ingrid: I performed in The Nutcracker ballet when I was 10 [years old], but the more interesting part was that we performed in a casino theater in Atlantic City, New Jersey, and were so young they had to escort us in and out of the building. At the start of this school year, as parents we set up a learning pod for our eight boys complete with teachers, a classroom at a local church, and Taiko drum lessons. And last, I love the beach and its calming effect.
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