Get to know CSA Education’s Senior Director of Learning Solutions, with our updated staff Q&A!
Interviewer: What is your name and role at CSA?
Joanna: Joanna Merrithey; Senior Director, Learning Solutions
Interviewer: If you had to describe the vibe of the CSA team in three words, what would the be?
Joanna: collaborate, clever, caring
Interviewer: What’s the most helpful piece of professional advice you’ve ever received?
Joanna: Enjoy your PTO! You spend extra time before leaving to set up everything while you are out, and then you spend extra time when you return getting caught up. So make sure you have a great time off!
Interviewer: Which CSA core value resonates the most with you and why?
Joanna: We care. I sometimes get so caught up in the work, meeting deadlines, and getting everything perfect that I forget what really matters. It’s important to remember that we are all people, doing the best we can. And that we need to take care of ourselves and each other in order to do good work.
Interviewer: What was your first-ever job and what did it teach you?
Joanna: My first job was in retail. I learned the importance of being on time, how to count back change, and the best way to deal with difficult customers—smile and go get the manager.
Interviewer: What is one thing—big or small—that you’re currently learning?
Joanna: I am learning embroidery and really enjoying a non-screen hobby.
Click here to learn more about Joanna!
Page last updated May 2026
